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Hotel Review: DoubleTree by Hilton Colorado Springs

on 6/18/17 by Miguel A. Suro
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Photo from hotel website

A meeting on a Saturday. That’s how I wound up alone on a Friday night at this hotel on a business trip, for a meeting Saturday morning. But hey, that’s life and it could be worse. In any case, I took the opportunity to review the place; here goes.

Bottom Line: An OK hotel in the Colorado Springs, Colorado area. A decent room and bed, but not much more.

Good For Business Travelers: Yes, if you can get free breakfast or are not paying for the breakfast.

Good For Leisure Travelers: Not really, unless you can get free breakfast.

Parent Hotel Chain: Hilton

My Rating: 3/5

The lobby


Another picture of the lobby

The Details List

Room: A large room with a bathroom and a little countertop area leading to the bathroom.

My room


What’s with that wallpaper?


Another view of my room


View from my room

Price: About $212 per night on a weekday night. Expensive.

Location: In a strip mall area about 15 minutes from the Colorado Springs airport.

Important In-Room Amenities: Hair dryer (without changeable tips), iron, ironing board, mini-fridge, microwave, and coffeemaker. I used the iron to take the wrinkles out of my Jos. A Bank work shirt, and it was good.

 

The good iron

The hair dryer

Important Amenities: Gym and pool (I did not use any of these; I got them off the hotel website).

Free Parking: Apparently yes.

Free Breakfast: No, unless you are Hilton Honors Gold or above.

In-Room Cellphone Charging: Standard power outlets on both sides of the bed and on the desk. No USB power ports.

WiFi: Yes. As a Hilton Honors Gold member, I was given a code to use at check-in. The internet was relatively fast for hotel wifi. Download speed was 5.72 mbps, upload speed was 5.29 mbps.

TVs: One. I was upset that the HGTV channel was not hi-def, and I had to watch House Hunters in standard definition. I could not make out the details on the house tours!

Pillows: Two soft and two firm, and some extras.

Closets: One.

My Comments

The Room

This DoubleTree featured a large room with a desk, fridge, and microwave, as well as a balcony overlooking an indoor patio. The entire hotel decor was dated, and there was a musty smell everywhere. Cleanliness was questionable; there was some dust/debris in the toilet when I arrived, and there was bird poo all over the balcony.

The room also had a very hard, uncomfortable couch.

The Bathroom

A standard-issue hotel bathroom. I’ll let the pictures speak for themselves, but not before mentioning that the bathtub drain did not work well and was very slow.

Breakfast

I got breakfast for free because I am a Hilton Honors Gold member. It was standard, full breakfast fare with on-demand omelettes. No complaints, but it wasn’t great, either.

Summing It Up

This hotel was OK. It did have nice and responsive staff, and I did get the signature DoubleTree cookie at check-in, which was delicious. They also gave me one bottle of water, which I thought was really stingy; I had to buy three more at the lobby shop, spending $9.

I do want to commend the room service. I ordered some dumplings and a salmon fillet, which were very good. Nothing special, but a solid, tasty meal with generous servings.

In conclusion, I would check out other hotels in Colorado Springs before staying here again. I mean, it was not terrible, but not terribly good, either.

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About Miguel A. Suro

I'm Miguel A. Suro, a Miami dad, attorney, journalist, and entrepreneur devoted to helping you live well for less. I've been seen on the NY Times, CNBC, NBC News, and more. Get to know us on:

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